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Emergency Procedures: WORKPLACE VIOLENCE
General Tips
- Remain calm
- Notify supervisor immediately
Signs of Workplace Violence
- Consider the specific circumstances when evaluating the following signs. The presence of one characteristic may not necessarily mean a person is prone to workplace violence, but if in doubt, call SUSCC Police.
- Threats, threatening behavior, displays of aggression, or excessive anger
- A history of threats or violent acts
- Unusual fascination with weapons
- Verbal abuse of coworkers and/or customers, or harassment via phone/email
- Bizarre comments or behavior, especially if it includes violent content
- Holding grudges, inability to handle criticism, habitually making excuses, and/or blaming others
- Chronic, hypersensitive complaints about persecution or injustice
- Making jokes or offensive comments about violent acts
- Significant changes in mood or behavior
Call SUSCC Police or 911 (depending on the situation) and tell the dispatcher:
- Your location
- Person’s physical description
- Person’s location and direction of travel
- Person’s behavior: what, when and where it happened
- Stay on the phone until released by the dispatcher
